Frequently Asked Questions
Requirements and selection process
What are the requirements to work as a driver?
A valid driver’s license with at least 2 years of seniority. A minimum of 8 points remaining on your license.
Valid documentation to work in Spain.
We especially value responsibility, customer orientation, and commitment to service quality.
What is the selection process like?
The selection process at Moove Cars consists of several stages:
Initial Contact: We will call you to schedule an initial interview.
Training: If the interview is successful, you will attend in-person training at our offices to learn about service operations, procedures, and tools.
Contract Signing: The contract is signed during the training day, which counts as a paid working day.
Onboarding: Once training is complete, you will begin your regular work schedule.
Do I receive training before starting?
Yes. Before joining, you will undergo in-person training covering internal procedures, quality standards, and the tools required to perform the job effectively.
There are no vacancies available in my city, why?
If there are currently no offers in your city, it is because drivers are not needed in that area at this time. Vacancies are posted based on operational demand, so we recommend checking our website periodically.
Contract and salary
When do drivers receive their salary?
The salary is paid monthly via bank transfer at the end of each month. Payments are punctual, following the labor calendar established by Moove Cars.
In addition to the fixed salary, drivers can increase their income through performance-based variables and tips generated by service quality.
What are the work shifts?
We offer various shifts in both the morning and afternoon/evening. The most common start times are between 6:00 AM and 12:00 PM and between 6:00 PM and 12:00 AM, though other options exist.
During your interview, our staff will inform you of the available shifts at each center so you can choose the one that best suits your needs.
Can I choose my shift?
Available shifts at each base will be shared during the interview. Whenever operational needs allow, driver preferences are taken into account to facilitate work-life balance.
Do I have to work weekends and holidays?
The service operates 365 days a year. Therefore, depending on the assigned shift, it may be necessary to work weekends or holidays. Schedules are communicated in advance to ensure predictability and transparency.
Are there growth opportunities within the company?
Yes. The company offers internal development opportunities for positions of greater responsibility within the operational or structural areas, based on performance and professional trajectory.
How long does it take to process settlements?
The company manages both preventive and corrective maintenance of the fleet. In the event of an incident, the driver must notify the Driver Support team to activate the established protocol.
Vehicle and conditions
Does the company provide the vehicle?
Yes. Moove Cars provides the vehicle, insurance, and maintenance, as well as the administrative management associated with the activity.
The driver is only responsible for the proper use of the vehicle and reporting any incidents through established internal channels.
Who handles maintenance and breakdowns?
The company manages both preventive and corrective maintenance of the fleet. In the event of an incident, the driver must notify the Driver Support team to activate the established protocol.
What happens if I have an incident during my shift?
We have a support and operational coordination team to assist drivers with any technical, operational, or service-related issues.
Frequently Asked Questions General
Frequently Asked Questions General
No. Moove Cars does not sell VTC licenses or work with self-employed drivers. All our drivers work under a labor contract, complying with current regulations and ensuring stable, regulated working conditions.
I left a personal item in one of your vehicles, what should I do?
Moove Cars does not directly manage lost property. To recover an item, you must submit a request through the “Lost Items” section on the Uber website or app, as they are the platform responsible for centralizing these requests.